The terms you buy under.

Prices are shown in the currency of the market you are shopping from, and each market has its own price rather than a daily conversion of one. Delivery is shown as its own line before you pay, never folded into the price of the eyewear.

If a price is obviously wrong — a decimal point in the wrong place — we will contact you and cancel rather than hold you to it or quietly ship at the wrong price.

An order is confirmed when your payment succeeds. Until then nothing is reserved for longer than the checkout stays open.

Very rarely, stock can run out between two people paying at the same moment. If it happens to you we refund in full and tell you straight away, and we do not substitute a different colour without asking.

8 to 15 business days, tracked, with a tracking number when the parcel leaves. The full detail, including what delivery costs to each country, is on the shipping page.

Customs can add days at either end and no carrier controls that, which is why the window is drawn wide rather than optimistically.

14 days to change your mind on eligible items, return postage yours. Anything faulty or wrong is ours to put right, with no time limit and nothing for you to pay. The detail is on the returns page.

The words, photographs and design here are ours. Read them, share a link, quote a line. Do not copy the catalogue wholesale to sell something else.

Consumer law in your own market applies on top of everything above, and where the two disagree, the law wins. Nothing on this page removes a right you have.

info@allternativ.com. We would much rather sort something out by email than have you reading terms.